Your client liked your pitch and your enthusiasm. You've managed to apply the winning strategy. There is only one thing missing that will help you tie everything together, once again to strengthen your position, your credibility and improve your relationship with clients.
So what is the missing link that will help connect all the dots? A perfect report, of course.
When you are regularly reporting about your steps and results, it helps establish more meaningful connections. Communication is the key to establishing great contacts with your customers, and getting feedback about your results can leave you with a sense of accomplishment and give you an idea where to head next.
So how to craft a perfect report which will amaze your clients, where metrics will be understandable, and where you can highlight your achievements? Let's find out.
Your clients are the center of your work
Your clients are busy people. They want you to value their time and take care of their needs. You came a long way from initiating the first contact and pitching your idea - and now it is just about maintaining the relationship, making it a long term.
When you think about your business reports - how often do you send them? Every week, every month, or every three months? Reports are a good indicator that everything's going smoothly and according to plan. We mentioned that they are great for communication. But you need to make sure to make them more engaging and approachable. You don't want to show them 20 pages of law data and spreadsheets written with the smallest font possible.
Which are the elements of an excellent report? Helpfulness, clarity, and content that is easy to digest. Don't go into details too much, or you are at risk of making your clients bored. Instead, remember to highlight what is important and show them where you were once you started and where you are now.
Where to begin with crafting a perfect report?
"Oh, how I like making reports, I can do that all the time" - said no one ever. Creating meaningful reports is complex and time-consuming, but they are one of the most critical aspects of your work.
You need to showcase just the right data to show how close they are to achieving their goals. Reports are there to ensure that business is on the right path and developing in the right direction. So, where to start?
Let's talk about the result first
Of course, no matter how much your clients like you, they will want to know if the money is well spent. So show that their resources are distributed to maximize the efficiency and tie the financial part with the data and your goals as well.
That is a great way to show your true dedication and your capabilities. You need to ensure your clients that they are in the right hands.
Make everything transparent
Always remember that transparency is of the utmost importance in business relationships. Make sure to mention what went great and, even more important - what went wrong. Then, let them know how you made everything work in the end. By doing so, you will discover that you are not afraid of the obstacles that will eventually pop on your way but that you love a good challenge.
Being transparent about every step of the process will help you gain more trust.
Make your business interactions more frequent
Remember that you¡¯re both working toward the same goal. So it is always good to work on more frequent interactions and reports. But, of course, we are not talking about micromanaging - we are talking about brainstorming the ideas, finding the best solution, and applying them.
Make sure that you are on the same page, that the goals and deadlines are realistic. Schedule video calls and always take notes about what they want to accomplish. The better your understanding of their goals is, the richer results will be in your perfect report.
Most common types of project reports
Depending on the industry you are in, there are several types of reports. The most common types of reports you will often create for your clients include:
Digital marketing reports - you need to showcase all the data about your SEO efforts, email marketing campaign, reports about organic growth, etc. Campaigns indeed take a lot of time to show some serious results - therefore, it is essential to show that you applied your winning strategy.
Digital services are important for your client's brand, and they will indeed want to see a quick return of investment. We know that the clients are sometimes hasty, and they want to see results as soon as possible. So it would be best if you assured them everything is going according to plan and the results will come.
Social media reporting - social media is also one of the most popular ways for brands to promote their product and establish a more substantial presence.
So when you are crafting the report, you need to make sure that you include how many new followers you gained, how people interacted with your content and how many people saw your content, increased traffic on the client's website, and as well conversions.
It might be overwhelming for your client, so you need to double-check if they understand the metrics.
Reports about the ongoing project - you need to represent the current state of your project, showcase which milestones you've reached, and talk about your short-term plans. Project reports may include budget requests, deliverables, approval of the new milestones, and a quick overview of the project.
Research reports - your client gave you a task to do research and bring your very own interpretation of the results. For example, your client needs market research for the new product launch, and you need to explore the demographic. To explore how the product will resonate with the target audience, which features and benefits they want to get.
Industry reports - the goal of these reports is to help your clients find their place on the market. It includes an understanding of trends, markets, and competitors.
As you can see - reports are various, but all of them can be perfect if you make them engaging, interesting, back them up with essential data and ensure your clients that their resources are spent reasonably.
In conclusion
Maybe no one ever said that creating reports is a fun thing to do. But, that was the case before Plutio took the spotlight. Now you can show data in real-time with interactive graphs, and your clients will find it really easy to follow the progress.
Create eye-catching reports that will show just the right info and cause that "wow" effect from your clients. Check it for yourself! Perfect report is one click away!
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They had come near to the end of the ridge where the steep descent on to the road began. Fifty yards in front, at present unnoticed by him, was the tussock out of which the bird had risen, and even as they paused, she looking at Bracebridge, and he at her, that carolling and jubilation began again. At once she put down her shielding hand, and laid it on his sleeve, as if he could not hear. Maitrank nodded breathlessly. He did not lack pluck, but he was an old man and the rapidity of events dazed him. All the glittering electrics in the room were whirling like a wheel. Outside was the clatter of hoofs and the jingle of harness. The hall door stood open; Balmayne politely helped Maitrank on with his heavy coat. Hetty, standing in the background, began to wonder if she was dreaming. "'Finally, the contention that no riot could have taken place because the soldiers were fed in the dining-hall is entirely incorrect. That dining-hall was nothing but a shed entirely open at the front, in which there were a few seats. There the slightly wounded soldiers were fed first, and when they had supplied those, food was taken to the seriously wounded, who had to stop in the train, as also to myself and my little companion. The slightly wounded and the soldiers of the guard walked off with the distributors of the soup along the train in order to have a chat with their comrades in it. In that way they also came to the British when the wagon-door had been opened. It will be evident that I observed closely and retained in my memory all that had happened there and in the neighbourhood. `Mr. Smith prefers that you remain at Lock Willow. The forest round Kandy is glorious, an exuberance, a crush of trees growing as thick as they can stand, the dense tangle of boughs and leaves outgrown by some enormous ficus, or tall terminalia, whose sharp, angular roots have pushed through the soil while its trunk, twisting in a spiral, has made its way to a prodigious height, ending a thick dome of foliage. This, again, is overgrown by delicate creepers decking the green mass with their flowers. Spreading banyans, with a hundred stems thrown out like branches and ending in roots, form colonnades of a rosy grey hue like granite, and might seem to be the vestiges of some colossal church with a dark vault above, scarcely pierced here and there by a gleam of blue light from the sky beyond. Among these giants of the forest dwells a[Pg 131] whole nation of bending ferns as pliant as feathers, of clinging plants hanging in dainty curtains of flowers from tree to tree. 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The House of Commons paid no attention to the certificate, but proceeded to examine evidence, and the famous No. 45 of the North Briton; and after a violent debate, continuing till three o'clock in the morning, passed a resolution that the paper in question contained the grossest insults to his Majesty, to both Houses of Parliament, and tended to traitorous insurrection against the Government. Accordingly, the next day, he was formally expelled the House, and a new writ was issued for Aylesbury. As the wagon moved off the 200th Ind. gave three cheers, and the regimental soloist struck up the "Battle Cry of Freedom," in which they all joined with so much energy as to attract the attention of the rebel artillerist on Lookout Mountain, who favored them with a shell intended for their express benefit. It was no better directed than any of its many predecessors had been, and was greeted with yells of derision, in which all the camp joined. 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